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DSP-002

Goods not received

Investigating£149.99

Dispute details

Type: Goods not received
Status: Investigating
Raised: 18 May 2026
Last updated: 21 May 2026
Disputed amount: £149.99

Original transaction

Card payment — Sample Electronics

11 May 2026£149.99Primary Current Account

Description

I ordered a laptop accessory from this merchant but never received the item. It has been over 14 days since the expected delivery date.

Evidence (2)

PDF

order-confirmation.pdf

245 KB · 18 May 2026

PNG

delivery-tracking.png

312 KB · 18 May 2026

Actions

Withdrawing your dispute is permanent and cannot be undone.

Resolution timeline

Opened
Dispute raised by customer
18 May 2026, 14:32
Investigating
Assigned to disputes team for review
19 May 2026, 10:05